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The CSF process has absolutely made a difference. It boiled things down and brought the critical issues forward so that they could be time-boxed and things could get done. Progress is definitely being made and we're seeing the results.

Bruce Allen, President
PartSource





We are faced with an onslaught of issues that eliminate time to think and plan - we're too busy fighting the alligators to find a way to drain the swamp... This process (CSF) helps get the issues on the table in an incredibly fast and efficient manner so that they can be dealt with.

John Walter, Senior Director Standards Development
Canadian Standards Association