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>culture diagnostics

Breakthroughs come from deeply-embedded organizational DNA that shows itself in beliefs, behaviors and practices – what Edgar Schein calls ‘ the way things get done around here '. They come from culture patterns that support your strategy, whether it focuses on innovation, exceptional client experiences, customizing solutions or being reliable and efficient. When beliefs, behaviours and practices get embedded in organizations DNA, organizations are able to sustain leadership for many years.

How can we help?
We've identified specific culture patterns that contribute to strategy focus areas such as Exceptional Client Experience, Customized Solutions, Innovation and Operational Efficiency. We know how these operate to accelerate strategy and support performance gains. Going further, we have identified sub-patterns which inter-play to create hard-to-imitate culture strengths. We are able to customize our analytical models to your particular strategy and identify your organization's culture strengths, any causal factors for ‘culture drag' and target the levers for culture change. You can then measure the impact of changes on culture alignment to strategy over time.

Signs that our culture diagnostics can help you…

• There's not enough new products or services in your pipeline

• New strategies are slow in being executed or have stalled

• Productivity and morale are average at best

• People aren't responding and adapting to external changes

• Customer loyalty and satisfaction scores are disappointing

• There's turnover or signs that people have ‘quit and stayed'

• Leaders don't know which behaviors and practices will improve culture alignment

• Despite all efforts, few breakthroughs are appearing on the horizon